Stearns & Foster®
Warranty Program
We stand behind our products by offering our best-in-class warranty to ensure you receive the comfort and support you deserve in the unlikely event that something should go wrong.
Stearns & Foster®
Warranty Program
We stand behind our products by offering our best-in-class warranty to ensure you receive the comfort and support you deserve in the unlikely event that something should go wrong.
Ready to Get Started?
In just three easy steps, you'll be back to sleeping in ultimate luxury once again.
Select replacement product
Find your perfect match with crafted comfort and timeless style.
Use your code at check out
Enter the code sent to your email by our warranty team.
Experience ultimate luxury
Rediscover the quality craftsmanship of every Stearns & Foster®.
Adjustable
Comfort
Build the perfect sleep set by pairing your mattress with an Ease® Power Base — you'll never return to a traditional bed frame again.
The Benefit of Upgrading
When you upgrade your warranty replacement mattress, you receive a new, 10-year limited warranty. Otherwise, the existing terms from your original purchase will continue.
Check to see how it works here.
Frequently Asked Questions
-
If your warranty code isn't working, please ensure:
- You have the correct item type in your cart
- Your code will only work for the product type you were approved for (ex. you could not use a base code to purchase a mattress, pillow, etc.)
- Your code won't apply if there are no items in your cart
- You're within the appropriate timeframe
- Code is active 2 business days after receiving
- Code expires after 60 days
- Your warranty code is spelled correctly
For additional assistance, please reach back out to our warranty team via your existing email thread or submit a new contact request here.
- You have the correct item type in your cart
-
We encourage you to buy a foundation when you buy your mattress; it provides the solid base your mattress requires to do its job properly. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
See all base requirements here.
*Please note, you cannot use the mattress with a conventional box spring; doing so may void the warranty.
-
- Purchase Receipt
- Bed Frame and Foundation Information
- Registry Number and Manufacturing Date
- Photos of the Defect
Learn more and file your claim here.
-
- Mattresses and Flat Foundations: 10-Year Limited Warranty
- Ease® Adjustable Power Base: 25-Year Limited Warranty
- Pillows: 5-Year Limited Warranty
- Accessories: 1-Year Warranty
175 Years of Comfort, Perfected.
Comfort
Exceptional Support
The Lux Estate Collection features our upgraded IntelliCoil® HD innersprings — a one-of-a-kind design allowing sleepers of all body types to enjoy a perfect level of all-night support.
Style
Timeless Design
We know how much time and care you put into designing your bedroom, so we put the same time and care into designing our mattresses. Ensuring the timeless design of your bed will last for years to come.
Craftmanship
Hand-Layered Luxury
Our most-talented Master Craftsmen spend more than 6 months refining and perfecting their skills. They hand-stitch every inch of the mattress and hand-sign the label once it’s complete.
