Shipping and Delivery

Have a question about delivery? (844) 483‑4172

We try to make our delivery and shipping charges simple and fair. We want you to be as happy with the delivery of your product as you are with the product itself.

When Will I Receive My Order?

Delivery for Stearns & Foster^® mattresses, foundations and adjustable bases typically occur 3 weeks after the order is placed. Rest assured we'll work to deliver your order as quickly as possible, and we appreciate your patience and understanding during this time.

How Does My Order Arrive?

Mattresses, adjustable bases, and flat foundations arrive via White Glove Delivery, which includes in-home setup and removal of your defective product.

Special Delivery Requests

If there are any unusual circumstances (such as multiple flights of stairs) in your home, please note them when you place your order and again when we call to arrange delivery. This will allow us to make sure we have the correct equipment and staff to deliver your bed.

Please note that we cannot ship mattresses, foundations, bed frames, or adjustable bases to APO/FPO and US Territory addresses.

White Glove Delivery Requirements

When we deliver your new bed, there must be an adult (18 years or older) available to accept and sign for the delivery. If no adult is present, we can’t leave your new product.

To ensure the smooth and timely arrival of your items, please complete the following steps prior to delivery:

Clear all walking paths, including sidewalks and hallways
Remove decorative items that could obstruct or hinder delivery
Secure children and pets in a safe and quiet area

During delivery, we will also remove your defective product.

After Delivery:

Thoroughly inspect your new items
Reach out to us via email or call (866) 783-2767 with any issues
Register your product(s) online here.